Got Questions? We Have Answers
Everything you need to know about managing your digital spending and securing your online transactions with StripCard.
How do I create a new virtual StripCard?
You can generate a new virtual card instantly through your dashboard. Simply choose between a single-use card for one-time purchases or a recurring card for monthly subscriptions.
Is StripCard compatible with Apple Pay and Google Pay?
Yes! StripCard supports seamless integration with major digital wallets. You can add your virtual card details directly to Apple Pay or Google Pay for secure contactless payments worldwide.
What are the fees for international transactions?
StripCard offers mid-market exchange rates with zero hidden markups. We charge a flat, transparent 1% fee on international currency conversions, ensuring you get the best value for global spending.
Can I set spending limits on my cards?
Absolutely. You can set daily, weekly, or total lifetime limits on every individual StripCard to prevent overspending and keep your budget fully automated.
How does StripCard protect against online fraud?
Our virtual cards keep your real bank details hidden. If a merchant's database is breached, your main account remains safe. You can also "Freeze" or "Delete" any virtual card instantly from the app.
What is a "Single-Use" virtual card?
A single-use card is designed for maximum security. Once a transaction is completed, the card is automatically destroyed, preventing any further unauthorized charges from that merchant.
How do I fund my StripCard wallet?
You can fund your wallet via instant bank transfer, external debit cards, or crypto deposits. Funds are available immediately so you can start creating cards in seconds.
Is 24/7 support available for card issues?
Yes, our dedicated support team is available 24/7 via live chat. Whether it's a declined transaction or a verification query, we’re here to ensure your payments never stop.